FAQ

ABOUT US

WHO ARE WE?

I am on a mission to bring the world the best in online health and wellness products creating an overall better version of yourself. How did I go from 166 pounds to 135 after six children? My body started to deteriorate. I could not recognize who I'd become. Learn more

IS IT SAFE TO SHOP WITH YOU?

Absolutely! We are tirelessly committed to providing a safe and secure online shopping experience so that you can shop with confidence.

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SOCIAL MEDIA

Follow to stay up to date with latest deals and promotional @da_real_oraj.

SHIPPING

DO YOU PROVIDE FREE SHIPPING?

 Yes, we provide free shipping within the United States on orders over $100... Learn more

WHEN IS MY ORDER SHIPPED?

All orders will be shipped within 3-4 business days upon payment confirmation.

CAN I RETURN MY ORDER AND RECIEVE A REFUND?

In some instances. Due to local constraints and to abide by Co-Vid 19 guidelines we can not accept any opened packages. Full Refund if you do not receive your order. For more information on Refund Policy.

HELP! I HAVE NOT RECIEVED MY PACKAGE.

If you do not receive your package within the estimated delivery time, please drop us an email and we will investigate the matter immediately. We guarantee a 100% Full Refund if you do not receive your order. For more information on Refund Policy. click here

ORDER AND REFUND

WHAT IF I AM UNSATISFIED WITH MY ORDER?

We offer 100% refund back guarantee if you find any defects, unsatisfied or any other issues (send us a picture). Your satisfaction is our priority and rest assure we will treat every case personally. For more information, please refer to our Refund policy.

I WOULD LIKE TO RETURN MY PURCHASE!

Due to the local constraints and Co-vid 19 guidelines we do not accept any returns after the package has been delivered. However, we guarantee a 100% Full Refund if you do not receive your order. For more information on Refund Policy. click here

Typically, it takes about 5-20 business days for us to process your request, investigate your order, and complete your refund. Your refund will be issued back to the original  payment method you selected for the purchase (i.e. Credit/Debit Card or Square).

PAYMENT INFORMATION

IS IT SAFE TO USE MY CREDIT/DEBIT CARD ON YOUR SITE?

Yes! We understand your personal security and safety is of paramount importance. As affiliate of Square and Shopify Payments, we adhere to the strict electronic and physical measures to protect your devices and credit/debit card information form unauthorized access.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Currently, we accept Square and Credit/Debit card payment through Shopify Payments for all orders.

I HAVE A QUERY OR ISSUE WITH MY PURCHASE.

Please send us an email and we will respond to you within 24 hours.

Thank you for shopping with us!